Following an initial diagnostic to understand your particular requirements, a bespoke modular programme is created to reflect your customer journey stage. You can choose to undertake just one of the modules or a combination of several.

Modules can be delivered online or face to face to individuals or groups up to 10 people.

Modules are usually 4-6 weeks depending on lesson duration.

Modules include        i. Giving a company presentation in a second language

ii. How to negotiate contracts in a second language

iii. How to train your overseas agents / distributors / partners in their language

iv. How to forge and build client relationships in their language

After more than 25 years in industry, Hayley Wallbank has worked across the globe with major clients and is therefore in a position to add any other specific modules which your specific organisation may require. This can all be discussed in the initial diagnostic.

Courses are offered in hourly or two-hourly lessons usually in programme blocks of ten weeks but this can be discussed to ensure the student learns in a relevant and practical way.

For those interested in learning other languages including beginners Russian, course information is available on request.