About us

Hayley Wallbank, BSc (Hons) ACIM MIEx.
Founder and Principal Consultant of HW Language Services.

Set up in 2016, the principal aim of HW Language Services is to provide export business development support as well as French, German and Russian language and cultural training of the very highest quality to businesses, individuals and membership organisations.

At the very core of HW Language Services is more than 20 years of international business development experience accumulated across European, Middle Eastern, North African and Asian markets. Such extensive business travel also brings with it an understanding and appreciation of cultural differences in business and society.

During that time international stakeholders, clients and partnerships have been successfully identified and secured in a variety of industry sectors including manufacturing, education, public sector, professional services, automotive, construction industry and energy to name just a few.

Alongside this considerable international trade expertise HW Language Services has a passion and capacity for languages including German, French, Russian and English. This specific mix of languages enables us to support clients achieve their personal and business development objectives across a wide range of territories.

HW Language Services can offer a wide range of services to support clients.

I. For businesses either entering or extending activity in an overseas market we offer a wide range of services including overseas market research, marketing communications and planning, stakeholder mapping and engagement, business development and lead generation support, sales and telesales assistance, exhibition and conference press and PR, marketing collateral translation, meeting interpreting, in house language training and any other commercial support services required by the client to maximise overseas development.

II. For private individuals or groups considering learning or improving foreign language skills we offer in-house or online language courses from beginners all the way to post degree and industry specific, bespoke business courses. Lessons can be 1to1 or small groups up to 6 people. Prior to any learning programme, a free diagnostic discussion is undertaken to understand and agree language goals, current capabilities as well as specific interests or learning styles so that the programme fulfils client expectations. Key milestones and review sessions are built into the programme to monitor progress and ensure client satisfaction.

III. For professional industry bodies looking to forge links or share best practise with overseas stakeholders we offer stakeholder mapping and engagement, market research, facilitation of inward or outbound trade missions, sector workshops focusing on cultural and language challenges, marketing collateral translations, meeting interpreting, representation at overseas conferences and exhibitions, press and PR and any other commercial support services required by the group to maximise overseas development.

About us

HW Language Services provides strategic, export development and foreign language support services. Our expertise helps businesses, trade associations and private individuals to successfully engage in overseas trade, market analysis and academic studies.

Business services include market research, marketing planning and translated communications, sector-specific German and French language and cultural workshops, stakeholder mapping and engagement, as well as overseas exhibition and sales support.

Our language tutors offer business German, French and TEFL courses tailored specifically to reflect your product/ service and customer base. In addition, we deliver beginners’, GCSE, A Level and degree level German and French private tuition for those studying languages academically.

All language courses are available in-house and online. Other languages, including Russian, are also available on application.

Contact us

01297 624175 / 07780 862967


4 + 14 =